Skip to content

Unifi problem – Unable to resolve the server’s DNS address.

This is a quick guide to solve “Unable to resolve the server’s DNS address” problem when connect to internet using Unifi Fibre broadband.

Sometimes this happen and this scenario will make our browsing interrupted.

Follow these steps :

Window 7

  1. Click START and go to Control Panel.
  2. In Network and Internet, click on View network status and tasks.

unifi dns error 1

View network status and tasks

At the left side menu, click on Change adapter settings.

unifi dns error 2

Change adapter settings

Right click on Local Area Connection (the one you currently use) and click on Properties.

unifi dns error 3

Right click > Properties

In Networking tab, double click on Internet Protocol Version 4 (TCP/IPv4).

unifi dns error 4

Internet Protocol Version 4 (TCP/IPv4)

In Use the following DNS server addresses, change the Streamyx/Unifi DNS to Google DNS and click OK.

unifi dns error 5

Preferred DNS server:
Alternate DNS server:

Disable network adapter by right click on the Local Area Connection and click Disable.

unifi dns error 6

Local Area Connection > click Disable

Right click on Local Area Connection again and this time choose Enable.

unifi dns error 7

Local Area Connection > Enable

For Wifi, just change the DNS in Wireless Properties. You also can do this inside your modem/router settings.

This guide is provide by: